Shipping And Returns

At BIOFUEL, we understand the importance of receiving your health supplements in a timely and efficient manner. That's why we've streamlined our shipping process to ensure a seamless experience for our valued customers.

Order Processing

Upon placing your order with BIOFUEL, our dedicated team works diligently to process and fulfill it as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.

Shipping Methods

We offer a variety of shipping options to accommodate your needs:

  • Standard Shipping: Our standard shipping option delivers your order within 3-7 business days after processing.
  • Expedited Shipping: For those who require their supplements sooner, we offer expedited shipping with delivery within 2-3 business days after processing.
  • International Shipping: We proudly ship our products worldwide to ensure customers everywhere can access our premium health supplements. International shipping times may vary depending on the destination country's customs regulations and postal service.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs for your order during the checkout process before finalizing your purchase. We strive to provide competitive shipping rates while maintaining the highest standards of service and reliability.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date. If you have any questions or concerns about the status of your order, our customer service team is available to assist you.

Free Shipping

We offer free standard shipping on orders over a certain threshold. Please refer to our website or promotional materials for current free shipping eligibility criteria.

Returns Policy

At BIOFUEL, we stand behind the quality and effectiveness of our products. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free returns policy to ensure your satisfaction.

 

Return Process

To initiate a return, please contact our customer service team with your order number and reason for return. Upon approval, you will be provided with a return authorization and instructions for returning the product. Please ensure that the product is returned in its original packaging and condition to qualify for a refund.

Refund Processing

Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. Upon approval, we will process your refund to the original method of payment within 5-7 business days. Please note that shipping costs are non-refundable.

Contact Us

If you have any questions or concerns about our shipping and returns policies, please don't hesitate to contact our customer service team. We are committed to providing exceptional service and support to ensure your satisfaction with every purchase from BIOFUEL.

Thank you for choosing BIOFUEL for your health and wellness needs. We look forward to serving you and helping you achieve your health goals with our premium supplements.